At this present moment in time, businesses are having to change their practice and learn to adapt in these uncertain times. One thing which almost all businesses are having to contend with is enabling their colleagues to work at home productively. One of the biggest barriers here is utilising an effective phone system so that their colleagues, clients and customers continue to receive first class service and can communicate to one another with ease. This is where Techbox can help. Many companies are currently relying upon outdated phone systems or mobile phones to communicate during the pandemic. This does not offer as much security, reliability or versatility as is needed today.
At Techbox, we are leading the way with an effective VoIP (Voice Over Internet Protocol) based phone system which is hosted on the cloud and rolled out to all of your offices and home workers with ease.
Having 3CX hosted on the cloud means that it is accessible anywhere in the world so you are not limited to just your office.
See the benefits of using 3CX below.
By using 3CX, your ongoing telelphone bill cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.
- Decrease your Phone Bill by up to 80%
- Licensing based on number of simultaneous calls and not extensions
- Avoid per extension licensing and pay per PBX instead
- Make free interoffice calls and branch calls
- Use prominent SIP trunks to reduce outbound call charges
- Reduce travel expenses with integrated web conferencing
- Eliminate 800 number phone bills with WebRTC integration
- Use International DIDs & IP Telephony so customers can call in at competitive rates
Apps & Features
With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.
Download 3CX apps on your Android / iOS Device
- Use your extension from anywhere
- Free VoIP calls with your smartphone
- Save battery life with “PUSH” notifications
- Connect all apps simultaneously via SIP Forking
- Most Progressive Android & iOS VoIP apps in the UC market
- Benefit from integrated features such as status, web conferencing, instant messaging
Easy to Use Windows & Mac Softphones
- Initiate IP Phone calls from your desktop with CTI mode
- Work remotely from anywhere
- Easily view the status of your colleagues
- Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
- Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
- Automatically obtain reports on customer and agent activities
- Includes Wallboard and Q-Manager view
3CX Live Chat & Talk: Next Level Customer Communications
- Allow customers to chat, call or meet with you directly from your website
- Completely free for you and your customers – no additional subscriptions or charges
- Real-time communication from your website integrated with your PBX
- Easy to configure in a few simple steps!
User-friendly WebRTC Softphone
- Multifunctional Web-based softphone with inclusive UC features
- Make calls straight from the browser or easily control calls on your IP phone or smartphone
- Integrated WebRTC technology resulting in reduced bandwidth usage
- Click to Call Extension for Chrome and Firefox
- Free for up to 250 participants
- Unlimited users regardless of edition
- Initiate a conference with one single click
- Dial-in to meetings by phone
- Correlated operability between VoIP and video
- Bandwidth Management and Control
- Remote control assistance for quick & easy troubleshooting – plugin/extension free screensharing
- Pre-upload PowerPoint & PDFs before meetings
- Easy to use polling tool for feedback